Privacy policy

PRIVACY POLICY

Last updated: 17 August 2026

STIZZY SPORTS respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store and protect your personal information when you visit stizzysports.com, purchase from us, create an account, contact us or otherwise interact with STIZZY SPORTS.

1. INFORMATION WE COLLECT

Depending on how you interact with STIZZY SPORTS, we may collect:

  • Your name, email address, telephone number, billing address and delivery address.

  • Order and transaction information, including products purchased, returned or exchanged.

  • Payment and billing information. Payments are processed securely through our payment service providers and we do not ordinarily retain complete payment-card details ourselves.

  • Account information, where you create an account with us.

  • Communications you send to us, including customer-service enquiries.

  • Technical information including your IP address, browser, device information and website activity.

  • Marketing preferences and information relating to your interaction with our communications.

2. HOW WE USE YOUR INFORMATION

We may use your personal information to:

  • Process and fulfil orders.

  • Arrange delivery and manage returns or exchanges.

  • Process payments and prevent fraudulent transactions.

  • Provide customer service.

  • Maintain and administer customer accounts.

  • Operate, maintain and improve our website and services.

  • Understand how customers interact with STIZZY SPORTS.

  • Send marketing communications where you have consented to receive them or where otherwise permitted by law.

  • Protect STIZZY SPORTS, our customers and our website against fraud, misuse and security threats.

  • Comply with our legal, regulatory, tax and accounting obligations.

Where UK data protection law applies, we process personal information where necessary to perform a contract with you, comply with a legal obligation, pursue our legitimate business interests or where you have provided consent, as applicable.

3. SHOPIFY AND SERVICE PROVIDERS

Our online store is powered by Shopify.

Shopify processes certain personal information to provide the technology required to operate our online store, process transactions and provide related ecommerce functionality.

We may also share information where necessary with trusted third-party providers involved in operating our business, including:

  • Payment processors.

  • Delivery and logistics providers.

  • Website and technology providers.

  • Analytics providers.

  • Marketing and communications providers.

  • Professional advisers where reasonably necessary.

We only disclose personal information where necessary for legitimate business purposes, to provide our services, where you have authorised us to do so, or where required by law.

4. COOKIES

Our website uses cookies and similar technologies to operate the website, remember preferences, understand website usage and, where applicable, provide personalised advertising.

Where required by law, non-essential cookies will only be used with your consent.

You can manage applicable cookie preferences through the cookie controls available on our website and through your browser settings.

5. MARKETING

Where permitted, we may contact you regarding STIZZY SPORTS products, releases, collections, events and other updates.

You can unsubscribe from marketing emails at any time by selecting the unsubscribe link contained within the relevant communication.

Unsubscribing from marketing does not prevent us from sending essential communications relating to an order, transaction or customer-service request.

6. DATA RETENTION

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including fulfilling orders, maintaining appropriate business and transaction records, resolving disputes and meeting legal, tax, accounting and regulatory requirements.

7. INTERNATIONAL TRANSFERS

Some of our service providers may process personal information outside the United Kingdom.

Where personal information is transferred internationally, we take appropriate steps to ensure that the transfer is protected in accordance with applicable data protection law, including through recognised adequacy arrangements or appropriate contractual safeguards where required.

8. YOUR RIGHTS

Depending on where you live and subject to applicable law, you may have rights regarding your personal information, including the right to:

  • Request access to your personal information.

  • Request correction of inaccurate information.

  • Request deletion of your information in certain circumstances.

  • Restrict certain processing.

  • Object to certain processing.

  • Request portability of certain information.

  • Withdraw consent where processing is based on consent.

  • Object to or opt out of certain direct marketing.

You may contact us to exercise an applicable privacy right.

If you are based in the United Kingdom, you also have the right to lodge a complaint with the Information Commissioner's Office (ICO).

9. SECURITY

We take reasonable technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

10. CHILDREN

STIZZY SPORTS is not intended for children and we do not knowingly collect personal information from children where doing so would be prohibited by applicable law.

If you believe a child has provided personal information to us improperly, please contact us.

11. THIRD-PARTY WEBSITES

Our website may contain links to third-party websites or services.

STIZZY SPORTS is not responsible for the privacy practices, security or content of websites operated by third parties. We recommend reviewing their privacy policies before providing personal information.

12. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time to reflect changes to our business, website, services or legal and regulatory requirements.

The latest version will be published on this page with the applicable revision date.

13. CONTACT

For questions regarding this Privacy Policy, the use of your personal information or to exercise your privacy rights, please contact:

STIZZY SPORTS
Email: info@stizzysports.com

For the purposes of applicable UK data protection law, the legal entity operating STIZZY SPORTS is the controller of the personal information described in this Privacy Policy.